BDivine Ambassador FAQ
PLEASE READ BEFORE CONTACTING SUPPORT.
Q. Where is the company based? The company is based in Texas. We are an online retail company with an ambassador option. We do not currently have a store front.
Q. Where are the products manufactured? All products offered by BDivine are held at our distribution centers located worldwide.
Q. I'm all signed up now what do I do? You should receive an email from the company with your log in information. If you have not received this information within 48 hours of signing up, please send an email to firstname.lastname@example.org
Q. How does the ambassador program work? There is no minimum purchase necessary to sign up to become an ambassador. However, you will receive $12 via PayPal for each referral who signs up through your ambassador link and spends $75 or more at the time of signup! At the moment we do not offer tiered level commissions. You will also receive 15% on the total amount of all sales (before taxes and shipping) made through your ambassador link the more you share the more you earn!
Q. How do I signup? Go to https://www.bdivine.info/bdivine-ambassador-2/ to create your account. In the space that asks, “how will you promote us?” please include the person who referred you.
Q. Where do I find my link? Once you have logged into the ambassador area you will see your username and referral link in the center of the home page.
Q. I am having issues what do I do? Please send an email to email@example.com or send message through our BDivine Ambassadors Facebook page.
Q. When do affiliates get paid?
All commissions paid out via PayPal only will be paid weekly! Earnings weeks will go from Sunday through Saturday and pay out on Mondays.
The amount due must be at least $10 before it is paid out.
Commission will pay as follows: Commissions will be paid to the ambassador in the amount of 15% per sale (not including tax or shipping). You will also receive $12 via PayPal when you refer an ambassador and they create their own free BDivine Ambassador account and spend $75 or more! Also, let your new ambassador know once they create their account, they are eligible to earn 15% per sale made through their ambassador link! Your commission will show in the system once the order has been approved.
How do affiliates purchase? Affiliates should make purchases from their own link.
Do affiliates get a discount? As long as you purchase from your own affiliate link, you will receive commissions on your order.
Q. What is the minimum age to sign up as an affiliate? The minimum age for an affiliate is 18 years of age per our company policy.
Q. Why do you need our Tax ID number or Social Security Number? A tax ID or social security number is required in order to receive compensation from any company according to IRS guidelines.
Q. How do I file this income on my income taxes? At the end of the year if you were paid out more than $600 you will need to file taxes.
Q. Will we be getting new items other than what is on site? We will often add new items, If you are interested in something that isn't on site, please send in a suggestion to firstname.lastname@example.org. We always welcome new ideas!
Q. Do we have training calls? We do not have training calls at this time. We will be implementing this in the future.
Q. I just placed my order. When will it ship? USA, Canada 2-4 Business Days; Europe 2-4 Business Days, Africa 4-8 Business Days. For all other countries please consult customer service at Luxury@BDivine.info. If at any time orders are behind on shipping, we will email you letting you know of any shipping delays. If you believe your order is late, please send an email to email@example.com.
Q. Do we have parties? We are not currently set up for parties. Any party set up or host rewards that you do is up to you. This is not something the company sponsors.
Q. Are there any quotas, fees, and what's the requirements to stay active?
We do have a quota of $75 every three months. If at any time you have not met the 3-month quota you are subject to being removed from the program.
To check your sales total, log into your affiliate account at:
https://www.bdivine.info/bdivine-ambassador-2/- in the center of the screen click statistics. You will see your total referrals and earnings.
If you would like to remove your affiliate account, please send an email to firstname.lastname@example.org
Q. What countries do we currently ship to? We ship worldwide and all packages require a signature at the time of delivery.
Shipping times: USA, Canada 2-4 Business Days; Europe 2-4 Business Days, Africa 4-8 Business Days. For all other countries please consult customer service at Luxury@BDivine.info.
Q. Are we allowed to have a "page" or "group"? Can it have our name in the title or just BDivine? Facebook business pages and groups are a great way to bring in new customers. If you use the name BDivine in the title of your page please make sure to include your name. Such as “BDivine with Claire” or something similar. There is a business page just for BDivine as well. Including your name will keep our customers from getting confused. You must indicate that you are an Independent Affiliate. Any page that is found with only the company name will be reported to Facebook to be removed. You also risk being removed as an affiliate.
If you have any other questions, please feel free to contact our customer service department at Luxury@BDivine.info.
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