Facebook Reviews Are Vital For Every Business

Facebook ratings and reviews:

When everyone is focusing on customer reviews on all platforms then why one would forget the Social Media Star Facebook. A number of Facebook users by continents:

• Asia 37.2% 
• Europe 17.4% 
• Africa 8% 
• Middle east 4.4% 
• Australia 1% 
• South America 18.8% 
• North America 13.2% 

Facebook has surpassed all of his competitors by gaining 2.19 Billion monthly users. YouTube has got 1.5 Billion and Whats App has got 12 Billion, monthly users. That’s why people are investing heavy budgets on online Facebook advertisements. That’s why you need to give preference to online Facebook reviews.

If you own a Facebook page, then you might be familiar with the services that Facebook allow users to rate your business by reviewing your business out of 5 stars.

You haven’t enabled Facebook reviews yet:

If you haven’t enabled reviews on your Facebook page yet, then enable this feature as soon as possible. Follow the steps:

• First of all, go to the page’s ‘About section’. 
• Then open ‘Page info’ and add an address. 
• Now click on ‘Save changes’ and a map will appear in the review. 
• Now click on the ‘Page info’ again and then click to edit the entire address. 
• At the top of the map, check the box ‘Show map, Check-ins and star ratings on the page’. 
• Now click ‘Save changes’ again. 

How my reviews will be displayed?

When a user clicks on the Reviews section of your Facebook page, then he can see them by their order.

Can you delete a Facebook review?

Facebook owners are not allowed to delete the negative reviews. In such a case, you need to report if it does not follow the Facebook Community Standards. It is suggested that never to delete the negative reviews as it is a proof that your provided reviews are not fake.

When someone reviews negatively, consider it as an opportunity to convert it to a chance to prove them wrong. Try to respond to all the negative reviews,

When someone leaves a positive review, then try to thank him like ‘Thank you for your comment”

Facebook Review Management:

With 900 million unique visitors, Facebook has become the top social media site in 2018. Like said before, it is obvious that most businesses can get benefit from getting an active presence on the Facebook platform.

Bottom line:

Be focus on your Facebook page and ratings try to evaluate your reviews. Don’t be in a nutshell; see what your competitor is doing. If you haven’t enabled your Facebook reviews, try to enable them. Don’t get afraid by negative reviews, try to take them into an opportunity to convert your unsatisfied customers into happy customers.